Autoplicity Not Worth It....Horrible Return Process

This company has the worst return policy and the rudest customer service. They have the wrong part listed for a 1995 Jeep, send a part for a 2007 which took a week...

I call this customer service and nobody tries to get me the right part...they transfer me to the returns department. Now I get a email that I have to take pictures of the part and snd them the part #? Really? You are that bad of a company that you dont know what you shipped me?

Now I have to take pictures and in the email it says it will take 24 BUSINESS HOURS for a RMA#....A FULL WORK week from notification to possible getting a RMA#

Skip this company and go elsewhere... to many headaches.

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More Review Details

Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Your return policy stinks

Reason of review:
Order processing issue
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Rear Support Bar
Review category
review #717968

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